Further Resources
Stop Waiting for Perfect Leadership: How Managing Up Will Save Your Sanity
The meeting room fell silent when Sarah asked her boss why the quarterly targets kept changing every three weeks. Not because it was a stupid question—because nobody had ever bothered to ask it before.
That moment changed everything for me as a consultant. I realised that most professionals are sitting around waiting for perfect leadership to magically appear, whilst simultaneously complaining about their managers in the break room. Here's the uncomfortable truth: your boss isn't going to become brilliant overnight, but you can absolutely get better at working with them.
Managing up isn't about sucking up or playing office politics. It's about being strategic with the one relationship that affects your daily happiness more than any other.
The Reality Check Nobody Wants to Hear
After seventeen years of watching workplace dynamics across Melbourne, Sydney, and Perth, I've noticed something fascinating. The employees who advance fastest aren't necessarily the smartest or hardest working ones. They're the ones who've cracked the code on managing their managers.
Most people think managing up means agreeing with everything your boss says. Wrong. Dead wrong. It means understanding what drives your manager, what keeps them awake at night, and how your success connects to theirs.
I learned this the hard way back in 2009 when I was working with a resources company in WA. The regional manager was notoriously difficult—everyone said so. But instead of joining the complaint chorus, I started paying attention to his patterns. Turns out he was under massive pressure from head office about safety metrics. Once I started framing my project updates around risk mitigation, suddenly we were speaking the same language.
Know Your Manager's Communication Style (Even If It's Terrible)
Some managers want everything in writing. Others prefer quick hallway chats. Some need data, others want the big picture. Figure out which camp your boss falls into and adapt accordingly.
This doesn't mean changing your personality—it means being smart about how you communicate. If your manager is a visual learner, create simple charts. If they're detail-oriented, prepare your backup information. If they hate surprises, give them regular updates even when nothing major is happening.
I've seen brilliant professionals sabotage themselves by insisting on communicating their way instead of adapting to their manager's preferences. One client in Adelaide kept sending lengthy email reports to a boss who clearly preferred verbal updates. Guess whose projects kept getting delayed approval?
The Art of Strategic Timing
Timing is everything in managing up, and most people get this spectacularly wrong. Don't approach your manager with requests first thing Monday morning when they're drowning in weekend emails. Don't hit them with complex problems five minutes before they leave for vacation.
Learn their rhythms. When are they most receptive? When are they stressed? I've noticed that many managers are more open to new ideas on Tuesday afternoons than Friday mornings. It sounds trivial, but it matters.
Make Their Job Easier, Not Harder
Here's where most people stuff up: they focus on making themselves look good instead of making their manager successful. Your boss's success is your success. If they're constantly firefighting, help them prevent fires. If they struggle with presentations, offer to create supporting materials.
One of my favourite examples comes from a client who worked for a disorganised manager at a logistics company. Instead of complaining about the chaos, she started sending weekly "upcoming deadlines" emails. Within six months, the entire department was running smoother, and she'd positioned herself as indispensable.
The construction industry taught me this lesson early. Site managers who made the project manager's life easier got better assignments, better support, and frankly, better treatment. It's not rocket science, but it's not common sense either.
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Speak Their Language (Business Impact)
Managers think about business impact. They care about deadlines, budgets, customer satisfaction, and team performance. When you communicate with them, frame everything in these terms.
Don't say: "I think we should try a new approach to client onboarding." Say: "This new onboarding process could reduce client complaints by 30% and save us about eight hours per week."
The second version gives them something concrete to work with. It shows you understand business priorities, not just operational tasks.
I remember working with a marketing coordinator who was frustrated because her manager kept rejecting her creative ideas. Once she started presenting proposals with projected engagement metrics and cost-benefit analyses, her approval rate shot up. Same ideas, different packaging.
Anticipate Problems (Before They Become Disasters)
Good managers appreciate employees who think ahead. If you can see potential issues coming, raise them early with proposed solutions. This positions you as someone who solves problems rather than creating them.
But here's the key—don't just identify problems. Come with options. "I think we might have an issue with the Johnson account" is less helpful than "The Johnson account seems shaky, but I've identified three ways we could address their concerns."
The Power of Regular Check-ins
Don't wait for formal performance reviews to have meaningful conversations with your manager. Schedule brief, regular check-ins to discuss priorities, challenges, and feedback.
These don't need to be lengthy affairs. Fifteen minutes every fortnight can prevent misunderstandings and keep you aligned with changing priorities. Plus, it shows initiative—something most managers appreciate but rarely see.
During these conversations, ask about their challenges too. What's keeping them busy? What support do they need from the team? Sometimes you'll discover opportunities to contribute in ways you hadn't considered.
Know When to Push Back (And How)
Managing up doesn't mean being a yes-person. Sometimes you need to disagree or raise concerns. The trick is doing it constructively.
Frame disagreements around shared goals: "I share your concern about meeting the deadline, but I think this approach might create quality issues that could hurt our client relationship. What if we tried this alternative?"
Good managers actually appreciate thoughtful pushback. It shows you're engaged and thinking strategically. Bad managers... well, that's a different conversation entirely.
The Uncomfortable Truth About Bad Managers
Sometimes you're dealing with genuinely poor leadership. I've seen managers who micromanage, take credit for others' work, or create toxic environments. Managing up has limits.
If you've tried these strategies consistently for six months without improvement, you might need to consider other options. Sometimes the problem isn't your approach—it's the person you're trying to work with.
But before you give up, make sure you're not part of the problem. Are you communicating clearly? Are you reliable? Are you bringing solutions or just complaints? Honest self-reflection is crucial.
The Long Game
Managing up is a long-term strategy, not a quick fix. Building trust and understanding takes time. Your manager needs to see consistent patterns before they'll change how they work with you.
But the payoff is enormous. Better communication leads to better assignments, more autonomy, and stronger career prospects. You'll spend less time frustrated and more time focused on work that actually matters.
The best part? These skills transfer to every future role. Learning to work effectively with different management styles makes you more valuable in any organisation.
Most professionals waste energy complaining about their managers instead of learning to work with them more effectively. Don't be most professionals.
Your manager isn't going to change overnight, but your approach to working with them can change immediately. Start with one strategy, give it time to work, then build from there.
Because at the end of the day, your career success depends more on relationships than technical skills. And the most important professional relationship you have is the one with your direct manager.
Make it count.